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      Privacy Policy

      olome traceability
      Updated on September 19, 2024

      At olome, we are firmly committed to protecting the privacy and personal data of our users. Our aim is to provide quality services while ensuring transparency about how we collect, use, store and share information. This privacy policy has been drafted in accordance with the strictest standards, including compliance with the RGPD (General Data Protection Regulation).

      1. Responsible entity

      This policy is issued by olome SAS, the entity responsible for processing personal data collected via our application. We can be reached at privacy@olome.io.

      2. Data collected

      Our application collects the following types of data, either directly via the information you provide to us, or automatically when you use the application.

      a) Data provided by the user :

      • Personal identifiers: Name, e-mail address.
      • Login information: Username and password to access reserved features.

      b) Data collected automatically:

      • Technical data: Device information (model, operating system), IP address, device identifiers.
      • Usage data: Application browsing behavior, usage statistics and diagnostics.

      This data is necessary for the proper functioning and continuous improvement of our services.

      3. Use of Data

      The information collected is used for the following purposes:

      • Service improvement: Personalization of the user experience and improvement of functionalities.
      • Security: Detection and prevention of fraudulent activities, maintenance of data security.
      • Communication: Sending notifications, service updates, and other relevant communications regarding the application.

      We take care not to use data for purposes not provided for in this privacy policy.

      4. Data sharing

      We only share your personal data with third parties in limited and strictly regulated circumstances:

      • Third-party service providers: Partners who assist us in providing technical, analytical or security services.
      • Legal requirements: In accordance with the law, to respond to a legitimate request from a public authority or as part of legal proceedings.
      • Protection of our rights: If necessary, to protect the rights and safety of our users or our company.

      All data sharing is governed by strict contracts to guarantee the protection and confidentiality of information.

      5. Data security

      We have implemented rigorous technical and organizational measures to ensure the security of your personal data. This includes encryption protocols, firewalls, and access control procedures limiting access to authorized persons only.

      6. Data retention

      We keep personal data only for as long as is necessary to achieve the purposes for which it was collected. When the information is no longer required, it is securely deleted. We also apply specific data retention policies in accordance with legal obligations.

      7. Compliance with RGPD (General Data Protection Regulation)

      As data controller, Olome.io is committed to respecting users' rights in accordance with the RGPD:

      a) Right of access and rectification:

      You can ask to see the information we hold about you and request its correction in the event of an error.

      b) Right to erasure (Right to be forgotten):

      You may request the deletion of your personal data when it is no longer required for the purposes for which it was collected.

      c) Right to restrict processing:

      In certain situations, you may request that we limit the use of your data.

      d) Right to object:

      You have the right to object to the processing of your data for direct marketing purposes or in other special circumstances.

      e) Right to data portability:

      You may request the transmission of your data in a structured format to yourself or to another organization.

      To exercise any of these rights, please contact us at privacy@olome.io. We will deal with your request as quickly as possible.

      8. Changes to the Privacy Policy

      This Privacy Policy may be updated to reflect legal or operational developments. Any material changes will be communicated via our application or by e-mail. We encourage you to periodically review this policy to stay informed of our privacy practices.

      9. Contact

      If you have any questions or requests about this privacy policy or your personal data, you can contact us at :

      • Email: privacy@olome.io
      • Postal address: 165 Avenue de Bretagne, 59000 Lille, France

      We do our utmost to protect your data and respect your right to privacy.